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OUR POLICIES

Quality policy Statement

We at Pirard Ltd are consistently committed to the delivery of architectural drawings, engineering drawings, valuation, Quantity surveying and project management services that meet our customer requirements and expectations, statutory and regulatory requirements and always adhere to the international standards best practices based on ISO 9001:2015 Requirements.


Pirard Quality Objectives

1. Pirard is committed to communicate, interpret our client’s projects in the sense that we consistently refine and redefine excellent design solutions such as sustainability & meeting client’s brief for all projects by 75% and publish a minimum of five projects that demonstrate Pirard capability to our website annually.

2. To ensure that 90% customer complaints received annually are addressed in an effective and timely manner within 3 days upon reception.

3. Reduce error rate by 40 % annually for all Architectural, Engineering designs & Valuation reports.

4. Committed to actively improve our project management service provision by 20% annually.

5. Committed to submit 75% valuation reports done annually in the agreed timeline with the client.

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